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RE: SQL Backup 7.4

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I am upgrading SQL Backup from V7.2.0.78 to v7.4.0.23 on our servers.

Last Thursday I upgraded our test server and it worked perfectly.

On Friday I upgraded the first of our 3 live servers, but the upgrade appeared to hang at the first step of the upgrade. I waited over 30 mins before I thought to check the value in the server properties, which showed the 'Upgrade available' icon gone and the properties window showing the version as v7.4.0.23 – I had to exit the upgrade by stopping the process via Task Manager, but it appears to have completed correctly.

Today I had exactly the same experience on our second server (apart from the fact that I only waited 5 mins before checking the server).

I plan to upgrade our third server tomorrow at 5:00pm – I thought I would report this to you in case you wanted to observe what is happening on our system (or in case this is a known issue which you have a fix for)
Please contact me tomorrow on steve.muir@centralymca.org.uk or by phone on (020) 7343 1885 if you want to see the problem in action (assuming it happens again…)

Regards,

Steve Muir

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