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    Hi Raj,

    Sorry you are experiencing this.

    The error you are receiving is likely because the SQL Server Compact Database we use to hold the backup history information has hit the maximum size allowed: "The database file is larger than the configured maximum database size."

    The simplest way to get the tool working again is to stop the backup service on the server issuing the warning, rename the data.sdf file, and then start the service again. This will create a new file.

    This file is located on the server in the following location:

    C:\ProgramData\Red Gate\SQL Backup\Data\instance_name

    Do you know how much history you're keeping? It's unusual for the DB to hit the maximum size, so maybe you haven't set it to ever delete any history. You can set the amount of history to delete in the File Management options of the server.

    http://documentation.red-gate.com/display/SBU7/File+management+options#

    Alternatively you can use script in the following knowledge base article to manually delete the history.

    http://documentation.red-gate.com/display/SBU7/Deleting+backup+and+restore+history+manually#

    Sincerely,
    Manfred

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    Hi Manfred,
    Thanks for solution. It is working for us.

    Thanks,
    Rajendra

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    Hi Manfred,
    It solve my one problem but still I am facing other problem.
    I am connect to one of our server suppose "XYZ"via "SQL authentication ".

    "SQL backup Agent " service run under "XYZ\administrator" user id at "XYZ" server.

    When I try to restore database via "Red Gate SQL Backup" , then it give me below error for all backup file.


    Readling Flielist of "H:\full_Backup\abc.sqd"

    SQL error 18456: Login Failed for user 'sa'.
    Server : TILL-DR
    SQL Authenticaton
    User Name:sa
    Failed to connect to SQL server instance: TILL-DR

    SQLBackup exit code:586
    SQL error code : 18456




    Can you please reply us as early as possible.

    Thanks,
    Rajendra[/img][/url]

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    Hi Raj,

    The error you are receiving indicates that the login failed for the SQL Server instance.

    Has the sa password changed since installing the server components on the server?

    Can you try running the following on your SQL Server?

    EXECUTE master..sp_addextendedproc sqbsetlogin, 'xp_sqlbackup.dll'
    EXECUTE master..sqbsetlogin 'sa', 'yourpassword'
    EXECUTE master..sp_dropextendedproc sqbsetlogin

    http://documentation.red-gate.com/display/SBU7/SQL+Server+error+18456+-+login+failed+for+user#

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  • 02/27/14--06:41: Restore permission denied.
  • Hi, I am sure this is a configuration problem on my part, but for the life of me I cannot see it.

    I have a primary server where SQL Backup is backing up a database fine.

    On a separate secondary server I have two SQL instances - 2008 and 2012, both running on the same machine. If I perform a restore of a backup of the primary database to the 2008 instance, the job runs fine. If I perform the same restore job to the 2012 instance, I receive the following error:

    Error 890: Restore Database permission denied for database (databasename)
    SQL Error 15404: Could not obtain information about Windows NT group/user "domain\SQL Backup User", error code 0x6e.

    The user the SQL Backup agent is running under is a sysadmin on both sql databases and in the admin group on the server.
    SQL Backup version 7.6.

    Can anyone point in the direction of what could be wrong?

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    Hi.

    A company I work for has 10 licenses for SQL Backup 5.

    We are starting to use SQL 2012. Does our SQL Backup 5 license key cover us to use SQL Backup 7?

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    Hi Manfred,
    Thanks for quick reply. and it solved my one problem but give me another problem.
    I try to set log shipping and on third step of my log shipping ,
    when I try to input any shared path in "Network Share" text box.
    It always say "Folder Does not exist" .

    That folder has read/write permission for "Everyone" and folder is browse from "Network Share"'s browse button only.

    I think it is very difficult for me to set Log Shipping through Red Gate.
    Because same folder can be valid folder from "SQL Log Shipping".

    Please reply us ASAP.

    Thanks,
    Rajendra

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    Hi Raj,

    Sorry you are having such a difficult time with the tool.

    Ideally each forum thread should only pertain to one issue.

    Since it appears that you are having multiple issues.

    I suggest you open an offical support request by sending the details of your issue to support@red-gate.com

    Manfred

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    Hi

    I recommend that you send an email to support@red-gate.com and include the license serial number details, so a member of the support team can check for you.

    Many Thanks
    Eddie

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    Hi There,

    I try to set log shipping and on third step of my log shipping ,
    when I try to input any shared path in "Network Share" text box.
    It always say "Folder Does not exist" .

    That folder has read/write permission for "Everyone" and folder is browse from "Network Share"'s browse button only.

    In Red Gate it said "Folder Does not exist" but same folder is valid folder from "SQL Log Shipping".

    Please reply us ASAP.

    Thanks,
    Rajendra

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    Thanks for your post.

    If SQL Backup Agent and SQL Server's security accounts cannot contact a domain controller to get the security ID for the SQL Backup Agent's account, you will get this error.

    The most common reason for this is that the SQL Backup Agent is running as a local service, which does not have permissions to access the domain controller on the network. Changing the SQL Backup Agent to run as a domain account with sufficient permissions to access the domain controller should resolve the problem.
    http://documentation.red-gate.com/display/SBU7/Permissions

    Hope this helps.

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  • 03/01/14--10:30: RE: SQL Backup 7.2.1.4
  • thanks for this awesome information and a big thanks for the download link

    0 0

    Thank you for your forum post.

    Despite and I quote:

    Quote:
    That folder has read/write permission for "Everyone" and folder is browse from "Network Share"'s browse button only.


    The error message does indicate that the account given to the SQL Backup Agent does not have security permissions to the network share folder.

    Run the following query to ensure that the account has sufficient given to the SQL Backup Agent has permissions on the network share:
    Code:

    EXECUTE master..sqbutility 999, 'RWE', '<network location>'


    Replace <network location> with the unc path to the network share.

    If this is successful and the SQL Backup Agent service has read (R), write (W), and execute (E) permissions, the query will return:

    <SQBUTILITYRESULT>:1:

    If there is a problem, the query will return a value of 0, followed by a message, for example:

    <SQBUTILITYRESULT>:0:Folder does not exist :
    <network location>

    Many Thanks
    Eddie

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    Hi,

    I have installed and i can do a backup but i want it to copy it over our network to the server i have installed.

    So to be complicated we have a hosted platform in the US with a VPN connection. On a way trust domain, linking to our office in england.

    The software is in the office in England. If i install the client on the sql servers in hosting at local service its runs and a backup can be done locally. the compression rate is awesome. But then i if want to copy over network from hosting to england office it complains saying folder cannot be created.

    So i reinstalled the backup agent with a service account on our hosting platform and now it says

    Backup could not access [HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobalEST] running as user [1495823-S12EST1].

    and now no backups.

    This software does not seem to work well in a multi domain environment. I have tried enabling SQL browsing doesn't work even after a refresh. Added domain account into registry and the service stops working. If i have no trust in place i.e. using SQL accounts only how does this software work?

    0 0

    Greetings,

    Sorry you are having difficulty with SQL Backup.

    The error:

    Backup could not access [HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobalEST] running as user [1495823-S12EST1].

    Typically indicates a permissions issue.

    The log on account of the SQL Backup agent requires access to the registy. Specifically the following keys.

    •The SQL Backup Pro backup settings registry folder HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettings\<instance>
    •The SQL Backup Pro backup settings global registry folder HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobal\<instance>
    •The Red Gate licensing registry folder HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\Licensing\SQL Backup or HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Red Gate\Licensing\SQL Backup (for 64-bit machines).

    Please go over the following document on the permissions required for SQL Backup to ensure that you have the necessary permissions.

    http://documentation.red-gate.com/display/SBU7/Permissions#

    Regarding your issue copying to a network share on a different domain the above link states that you will need to set up matching accounts in each domain.

    From the documentation:

    "
    Working with servers on different Windows domains

    If you are working with servers which do not participate in the same Windows domain, you can still use SQL Backup Pro to work with them as usual by setting up "matching accounts". This will be necessary if you want to copy backups to a locked down network share on a different Windows domain, or set up log shipping between servers on different domains.
    1.Create accounts on each machine with identical user names and passwords.
    2.Set the SQL Backup Agent service to log in to the SQL Server using the account created in step 1, using the sqbsetlogin extended stored procedure. For more information, see Changing the authentication mode above.
    When log shipping, the SQL Backup Agent on both SQL Servers must log in using the matched account.
    3.Give the account on the other domain access permissions to the relevant locations.
    "


    Sincerely,
    Manfred

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    Thanks. I knew it was something like that! The service and agent account were not domain accounts. I have now changed and all working ok.

    0 0
  • 03/06/14--10:17: Can Backup Jobs be Disabled?
  • I don't see an obvious way to disable a backup Job other than by 1) deleting the Schedule(s), or 2) deleting the Job. Is there some other way?

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    I've discovered that this can be accomplished by disabling the Jobs via SQL Server Agent.

    0 0

    I have the same problem, I want disabled Backup Jobs ? Plz tell me how ?

    0 0
  • 03/10/14--14:01: RE: SQL Backup 7.6
  • Its really nice to see here about this.I want to share something more over here.

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